FAQ

Does Slide work with my curtains?

Slide is made to work on all straight tracks, up to six meters. One Slide can control a single or a double curtain setup as long as they are equal in width. You can always try-out Slide free of charge with our 30 days satisfaction guarantee.

If you have three or more curtains on one track, we most likely have an easy solution too. In this case please contact us at support@slide.store.

How do I install Slide?

Have a look at our Installation page to see for yourself how easy it is to set up Slide in your home.

How strong is Slide?

No worries about that. Slide has a powerful motor and rugged patented mechanics to close heavy (double) curtains with ease.

Since Slide works on existing tracks, it is hard to define a curtain weight. A old rusty track with light curtains can be just as heavy for Slide as heavy curtains on a smooth track. Therefore we say: if you can open your curtains by hand, Slide can do it too!

Do you offer an installation service?

To start, please know that the installation of Slide is really easy. The app guides you through the whole process with step-by-step videos and the whole installation can be done without the use of any tool. Just click & Slide!

If you do like to have your Slide installed. We offer a installation service in the Netherlands. Depending a bit on your exact location, this costs about 60 euro's. If you're interested in this, please send us an email at support@slide.store and we'll start arranging this for you.

Tell me more about Slide's features

Absolutely! First of all, our product page has an overview of the various ways to control Slide with our App for iOS and Android, including direct control and setting routines.

If you're looking for unique added value Slide could bring to your home, check out our unique benefits and explore how Slide can improve your home security, isolation, or even morning mood!

I have a question about shipping

Have a look here for shipping information per country.

Who's behind Slide?

Slide is created by Innovation in Motion, based in Amsterdam, the Netherlands.

Our mission is to re-invent the everyday, and we want to do that by creating products that we're passionate about. Products that help improve and simplify the motions and routines that you go through in everyday life at home. Learn more on our "about us" page.

Troubleshooting

For problems during on-boarding / installation, please have a look here.

Problems that occurred after installation, please see this article.

For any other question take a look at our knowledge base that probably can help you out further.

You can also always email us at support@slide.store. We usually reply within a few hours!

Do you have another question? Visit the Slide Knowledgebase for additional resources.